40U538072 If it happens again, I will reply to this post. How can I report this? I did a report back when I had the issue with video effects, and I don't think the report went through. Do I have to send it again or did I do it incorrectly?
borate The best place to report is right here. Verified issues are sent up the chain. There is a support link available from within Videopad. Click the caret at the top-right of the window and then click the Suggestions and Feedback item. https://www.nch.com.au/suggestions/index.html?software=VideoPad
40U538072 The people over at the support systems treated me like a retarded failure. They are literally jerks and they didn't do anything related to the issue. They just went for something completely different and said that I used profanity at them. I never been throwing any profanity against support. They won't fix the issue unfortunately.
borate That's a shame. If the issue reoccurs come here with specifics and others will try to pin it down. As noted earlier, yours is a unique report.
