Exported video won't play

borate

cathy w wrote:

I'm confused about why on earth it would be called LOSSLESS as I did not name it that. Does it just get given a random name?

LOSSLESS refers to the export mode, not the title of the 94-file project. After effects are added, that mode won't apply and most clips will be re-encoded.

borate

Laura 2 wrote:

I have successfully exported and played one video project but my second project shows a slim white vertical line only (ie no video really); audio plays.

What version of VP is being used? Try this one. If still no joy please share the project as instructed above.

For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

Laura_2

Thank you for your speedy reply.

I purchased VideoPad Professional v11.38 64bit just a few days ago.

I expect that is the same one you are suggesting...?

cathy_w

HI again Borate, just to confirm it was my uploaded file - was it video of birthday parties?

borate

Laura 2 wrote:

I expect that is the same one you are suggesting...?

No, but 11.38 should be good as well. The suggestion was to try the latest beta (test) version. You can always reinstall 11.38.

borate

cathy w wrote:

HI again Borate, just to confirm it was my uploaded file - was it video of birthday parties?

That it was - all 40.39 of it. Looks fine. Try it in Windows Media Player. There's nothing wrong with the file as exported here.

cathy_w

thank you Borate much appreciated I will try

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