Video but no audio whatsoever

borate

TheArtCube said: i have no idea what you are talking about..

Well, that's makes two of us. What version of VP is being used? The file that your friend sent - the one with no audio in Videopad - share it and someone will take a look.

Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT. On the server, don't forget to copy a shared (public) link to paste into your post or PM.

StLukeAV wrote: It seems that Videopad did not check the device existed before using it as playback...

What version of VP is this? Open OPTIONS | AUDIO tab and confirm that the 'default device' is shown as the Playback Device. You can also reinstall VP to see if that helps.

LAUD_ESPAÑA

Yo tengo el mismo problema. Ni con la versión de prueba ni con la de licencia comprada, puedo cargar correctamente los archivos de audio. La versión de VP es la última (una versión Beta)

No me aparecen los tracks de ondas en el cubo de archivos de audio ni en el clip de audio. Solo una zona gris.

También me aparece el reloj de arena en lugar de las ondas en el cubo de udio. He probado con varios formatos de audio, pero me sigue haciendo lo mismo.

Si cargo un archivo de vídeo que lleva audio asociado, tampoco lo carga.

Quizás sea un problema de la configuración de mi Windows 10, pero no adivino que pueda ser.

Cualquier ayuda sera bienvenida.

Gracias.

borate

¿Qué versión se está utilizando? http://www.oldversiondownload.com/oldversions/videopad-8-32-2020-04-18.exe
Prueba éste. Si no hay mejoría, vuelve aquí.

Espanol
http://nch.invisionzone.com/forum/165-videopad/

martin219743

SOLVED!

I had the same problem having only just bought the software yesterday.

I solved the problem by going to Main Menu -> File -> Run Audio Setup Wizard - and making sure that the mic and playback levels were ok. This action must fix the problem somehow.

borate

You appear to have quoted a five-year old post (now deleted). It's best to begin a new thread with a descriptive subject.

If indeed you have no audio, upgrade to the latest release. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

Symon

The video I exported has no sound but works fine on the editing suite. How do I go about resolving the matter? It is frustrating because I have to wait for 3 hours to only find out that there is no sound.

borate

Upgrade to the latest release.

For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

If that's no help please share your project. Someone will take a look and solve the problem. It's easy, takes only minutes and can be private.

Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

magicnys

Having the same issues here. Video fine when played on computer, however when imported/added into VP there is no audio. I removed and tried to reinstall components (via codec links on NCH website), no change. I installed latest version of VP, no change. I ran the program as Administrator, no change. I ran the "Run Audio Setup Wizard", change configuration, reopened VP, and tried again, no change. I did notice a small yellow bar at the bottom of the screen say something along the lines of "your audio tracks are being ... so you may not hear sound until this is finished". But since opening and closing VP again, I cannot replicate the yellow bar at the bottom of the screen. I have tried doing a new project and adding files again, and still no success. My husband thought that stabilizing the videos might help, but that is also not affecting change.

I am using:

Windows 7
VP 8.39 (not yet licensed, as I have old license but not sure if I'll upgrade if this problem can't be fixed)

Thanks for your suggestions.

borate

You may have already done this, but close VP and on the PC locate these file folders.

C:\Users\[User Name]\AppData\Roaming\NCH Software\Components\
C:\Program Files (x86)\NCH Software\Components\

Delete everything in them. Then reinstall Videopad.

If no joy, someone here will be glad to take a look at your project, which is the best way to remedy issues. Please upload and share it. This is easy, takes little time and can be private.

We will be looking forward to seeing it. Don't forget to get a SHAREABLE link and post it here.

Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT.

Savik

I got a message that sound was still processing and I will not hear until its finish. So left it load or process, then can back later and it played fine. At first too impatient and navigated away and heard nothing. It just ended with no sound. So now just reload and wait.

Kristof

Finally aftera fru7strated sundaY i FIXED MY NO AUDIO on replaywith videopad

go to menu

go to tools then options

Select Audio and connect

Find default drivers or in my case a behringer interface.

Everything works now

Hip Hip haray

graeme66

Same problem as no sound with my MP4 video. I solved it. Go to the bottom right hand corner and click on sound setting. It the balance symbol. Once open go to Communication and click "Do Nothing."

Worked for me.

MilWid

Hi,

ok i solved mine. i just need to toggle the audio volume to full at the audio track bar. At the left side of the audio track bar, there's a volume controller. just slide it to the max. it solved mine.

Carroll_H

I am having trouble with my new (paid) VP version 8.95 about importing *.mov files, that VP strips the audio from the video file. The original source files are fine, but the imported file on VP has no audio component, a straight line on the Audio Track. I also imported *.mp4 files with no problems. I've followed the conversation and tried many of the suggestions, including running as Adminstrator and clearing the cache, to no avail. My machine is a new MSI laptop with a Core I7 processor, 16GB Ram, 256 GB SSD.

Thank You,

Carroll

borate

Though the issue may seem to be the same, there are a number of reasons for audio loss described in this thread.

Install this version, for now. Ignore any virus prompts. If it succeeds, suggest waiting a week or so before installing the latest release.

What version of VP is being used? Try the latest. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

How large are these files and at what resolution?

If a newer release doesn't solve the issue, please share a single file here (or in private) and someone will take a look.

Just upload it to a free server, share it (make it public), get a shareable link, copy that link and post it here or to me in a Personal Message (click the folder at the top-right of this forum and search for "borate.")

Mary_Beth

Hi guys!

Everything was working fine and dandy until today, when the same exact issue started happening with MY videos (a flat line on the audio when video clips are moved to the timeline - you can't hear the audio when you play them back BEFORE moving to the timeline, either). I have the latest version (8.95), and on the latest project, sound was fine with the intro template I created (audio was a different file), but the video clips had no sound. Just for kicks and grins I opened a previous project that I created in October (which was fine back then), and sure enough, some of the video clips had flat line audio while others were fine! I did everything that was recommended in the thread (although my computer doesn't have a folder called App Data under my user), at least the things I felt I could understand, and still have the problem. These are video clips that are even smaller than the HD clips I was using for the other videos I was having issues with, so I would think it wouldn't be a memory issue!

I've copied the files from this new video I'm working on into a Google Drive folder like I did with the file having the "blank audio tracks" issue so you can see what I'm talking about (and the clip I inserted IS going to be edited - it's awful as is 🙂😞

https://drive.google.com/drive/folders/1XoasTuj110ooKRXMSgv-7WsT7rUq5Cht?usp=sharing

Thanks for your help,

borate

Bug. Install this version. Ignore any virus prompts. Please leave your project link on the server for a week or so, if possible. Thanks.

If a release is working well, it's wise to stick with it for a time There's no mandate to upgrade.

You can always test drive newer releases to see if useful features appear. And revert if problems surface. Just save the installer and registration info.

Mary_Beth

Yay!!! That did it! Thanks so much!!! Have a great weekend! MB.

I'll bet dollars to donuts that'll fix that "blanking out" issue on the audio tracks, as well! 😉

OliverHewett

I have the latest version of VideoPad because it made me upgrade about a week ago. I have a file that plays fine outside videopad but once moved in videopad it gives a couple of seconds of audio and then flat lines. Any ideas?

borate

Let's have a look at that file. Please upload it to a free server, such as Google Drive or MS OneDrive, get a shareable (public) link, copy the link and post it here or in private to me via the mail envelope at the top-right of this forum.

We'll check it out and come up with a fix.

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