ggwen wrote:
I am using windowsXP and I receive my dictations through dial dictate and I have set-up express scribe to save dictations in c:\my documents\dictation. If I click load I can find them in the target file but they will not load automatically.
Configuring where Express Scribe saves in-progress dictations (Options -> "Disk Usage" -> "Data Folder") is different from configuring where it automatically loads dictations from (Options -> Incoming -> Add). Note that these two settings should definitely not point to the same directory.
Also how can I set up different customers so I will know whose dictation is whose?
You'll need to make sure that each speaker is using a separate account to access Dial Dictate, and that the recordings are sent in DCT file format. Then Scribe will be able to populate the Speaker column from the information in the DCT file.