I'm guessing it has to do with the echoing the touch-tones from the broadband connection. I'm experiencing something like this with my Vonage phone service. But, it's usually only when there is alot of bandwidth being used at the tones the touch-tones are coming through. So, I guess the settings in the "General" section specifying the "Tone High Pass Filter" might need to be adjusted or it might even be under the "Devices - Advanced Line Settings - Line Settings - Call Detection Timing - DTMF Tone Delay Detect" might need to be adjusted. I think that might help or solve your problem. However, this has not been tested by myself with the VoIP features in the new IVM 3.01. I uninstalled it once it expired because, as a registered paid user/customer of 2.43 version, they still wanted you to purchase the software again. I have already purchased this software, so they wanted to give me a discount...well, the discount price is practically the same price I paid for the software the first time. So, it's a rip off and frankly, the new version really isn't something to brag about. Couldn't get a few things working the way I had wanted them and it even appeared that I wasn't being able to detect busy, answer, hang-up, etc... when the drivers for my CallURL card are the same, but somehow, the software itself was changing things as well.
So, I uninstalled.
Markus
markus@comm-breakdown.com
Communications Breakdown
Oh, and you are more than welcome to call my system and play around with it...try to trip up the system if you can. My company line is answered by IVM and will doesn't get answered by a live person. The number is (408) 850-0144.
Just FYI, the system is connected to Vonage phone service, with SBC being the main provider for the DSL and Vonage active on the DSL line. I have 5 lines thru Vonage with the SBC DSL Pro (up to 3.0 mbps, supposedly). You may also call the other incoming lines (which are also answered by IVM) that I have active for associates and outside field reps which use the system to make national phone calls, being this is free from the Vonage phone service. My field reps and associates are able to call into the system that I've created using IVM and IVM will transfer them to any number of their choice (because transferring calls is also part of the Vonage phone service).
