Welcome dictation file

mtmom

I have been using Express Scribe for quite some time. I recently upgraded to Version 4.35. Now EVERY TIME I open the Express Scribe program, the Welcome dictation file pops into the player and starts playing. This is nothing more than annoying, but I'd really like to make it go away. Any suggestions?

Damian_Lettie

mtmom wrote:

Now EVERY TIME I open the Express Scribe program, the Welcome dictation file pops into the player and starts playing.

Resize the main window, close the application, then relaunch it. Did the main window keep the new size, or has it reverted to the default size? If it reverted to the default size then Scribe probably doesn't have permission to write to the registry. If Scribe can't write to the registry then you will see strange behaviour, like the welcome message repeating.

mtmom

nchdl wrote:

Resize the main window, close the application, then relaunch it. Did the main window keep the new size, or has it reverted to the default size? If it reverted to the default size then Scribe probably doesn't have permission to write to the registry. If Scribe can't write to the registry then you will see strange behaviour, like the welcome message repeating.

I did as you suggested and resized the main window. When I relaunched the program, it did keep the new size, so I'm guessing that's not the issue. Thanks for trying!

Damian_Lettie

mtmom wrote:

I did as you suggested and resized the main window. When I relaunched the program, it did keep the new size, so I'm guessing that's not the issue.

This might sound a bit odd, but does the main window have an X position of 0? ie. Is it flush against the left side of your screen? If so, could you move it to the right a bit and try again?

mtmom

nchdl wrote:

This might sound a bit odd, but does the main window have an X position of 0? ie. Is it flush against the left side of your screen? If so, could you move it to the right a bit and try again?

Okay, that was just too weird!!! The window was flush with the left side of my screen. I moved it and then resized again and closed the program. When I re-launched, the Welcome dication did not come back!!!

Thank you, thank you, thank you!! Why that worked makes no sense to me whatsoever, but it worked, and that's what counts!!!

Damian_Lettie

mtmom wrote:

Why that worked makes no sense to me whatsoever, but it worked, and that's what counts!!!

Thanks for testing. There will be a fix for this problem in the next release.