express scribe automatic loading

patperan

I upgraded to newest Express Scribe and now the files will not load automatically from one of the servers. the settings did not change and when i do the test settings, everything is green and it sees the files, however, they will not download automatically. Another server site I have downloads fine. I also had this problem with another computer that was running Vista, but I am running XP on this one and only upgraded to the newest 4.35. So, I decided to downgrade and downloaded as far back as 4.3 and they still won't download automatically. These are dct files so it shouldn't be an issue? Any suggestions? I have all the parameters correctly inputted and like I said did the test and it tests fine, but they just sit on the FTP server and will not download.

Damian_Lettie

patperan wrote:

I upgraded to newest Express Scribe and now the files will not load automatically from one of the servers. the settings did not change and when i do the test settings, everything is green and it sees the files, however, they will not download automatically.

If you've configured Express Scribe on several machines to use the same FTP folder as an incoming source then one of the other machines may already have downloaded the files.

If you do need to distribute the work between several typists, Express Delegate may be a better solution.

kypeach

I need help...i am downloading a sample dictation file and it will not play. The guy at the company where i got the sample downloaded to express scribe and he can play the file what could i be doing wrong :blink: