Hi,
I am using the trial Axon. Before I setup outside lines and license Axon, I would like to know if this is possible.
Customers that call into Axon will already know an eight digit number (it's not a phone number).
I want them to enter the entire number as an extension, and have that extension call an outside number, like a cell phone or house phone. Each extension will have a distinct outside number to call. There could be hundreds of these extensions.
The voice prompt tell them to enter the eight digit number. Can an extension can be dialed during or after the voice prompt?
Because each inbound call also ends up using an outside line, do I need two external lines per call?
Take Care,
Neil