rocketman0056 wrote:
I too, like DeeRos cannot get my dvd to recognize a cd disc at all, and when I try to copy the backup to the usb it will not transfer it to the 8GB stick I have put in, therefore I cannot make my backup. I have a HP motherboard with a HL-DT-ST GWA4164B drive which I just installed, so it is relatively new. I have tried uninstall and reboot to reinstall unit, but it still will not read a cd. what now? I still cannot make my backup for express burn. How much longer will it keep asking for me to do this also?
Hi,
Are you able to burn or use the drive at all?
Does the drive show up in My computer?
Does your USB stick show up as a drive in My Computer?
Are you running Express Burn on an account with administrator privelages? (control panel -> user accounts will tell you this)
Which version of windows are you using?
Sorry to ask you so many questions, But this seems like very strange error, so the more info i can get about your system, the more chance there is that i can think of a solution to your probs.
Thankyou