ekoe wrote:
Hello MichaelJee, NCH and forum members.
I'm working with the free basic version of WavePad 3.14 for PPC Mac on my Powerbook G4 and I really like the program.
My version seems to suffer some inconveniencing bugs and the manual, troubleshooting tips and forum weren't able to address my issues.
For instance, when I save an audio file according to NCH Software's instructions, the same file appears empty when re-opened in WavePad (it looks like a flat waveform and will not play). I have read the instructions for 'saving as', and also I have been manually adding .wav to the end of my filename because I am using a Mac.
Another bug is that the 'select all' CMD+A for audio clips does not work. Or rather, it seems intermittent. I got it to work once or twice. I'm attempting to select all in order to 'save the file as' according to NCH Software's instructions for WavePad. I have to manually select as much of the file as I can using the mouse, but I lose a bit of the clip everytime this way.
I have un-installed and re-installed. The same problems persist.
I found that the same files that came up empty in WavePad worked fine in ExpressBurn (NCH's CD Burner).
It just hasn't worked as described in the manual and I'm wondering if it is a bug specific to Mac OSX.
I really like the interface and capabilities, and I'm considering purchasing the Master version. I'd be using it fairly often and would like it to work dependably on my system.
Any advice is greatly appreciated.
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My advice to you would be to read what NCH has to say about your asking for help in this forum:
"This is the Discussion Forum for the WavePad Sound Editor software. If you do not wish to purchase technical support, please feel free to ask the WavePad community for help. If your problem is not covered by the Topics on this Forum, please start your own topic and post your question. If you can answer any other users posts please do so.
Our technical support team will, on a best efforts basis, review posts and answer questions. However, this forum is designed to be self-help and relies on the WavePad community to answer users' posts."
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Please note that Michael (who will, of course, speak for himself if so inclined) is not a member of the WavePad community. Rather, he is an NCH employee who helps in the administration and monitoring of this forum, picking and choosing which questions he will address and which he will ignore. If he does not choose to answer your direct call to him for help (which seems to be discouraged by the above quote from NCH), then you will have to (shudder!) depend upon the "WavePad community" to answer your post.
In such an event, you can expect the usual response from members of the WavePad community to questions of this type, which
befuddle them. From my experience, about 99.9% of the questions asked here are "befuddling." This is due to the technical (often complex and sophisticated) nature of audio sound editing. A forum devoted to idle chit-chat and a casual exchange of pleasantries would not suffer the same fate. 
Need I say more?
gooroo
(telling it like it is;
and yes, I have the time to spend here, as much as certain individuals don't like it)