I upgraded yesterday from Express Burn Video Plus 4.15, which I purchased in December, to the newest version: 4.18. I purchased EB in December because of intermittent problems with burn reliability using Windows Media Player. EB 4.15 was an excellent product and very stable for burning audio CDs - my main purpose until I get around to converting my camcorder tapes to DVD.
Today, first time using EB 4.18, two consecutive attempts to burn an audio CD failed with an Error "Sense 05 21 02 (Error With Write Address)" while trying to burn Track 2 of 26 tracks. Both CDs were Sony CD-Rs from separate packages. A subsequent attempt to burn the same audio CD using Windows Media Player was successful. Burn speed was 16x in all instances, which is supported by my Pioneer DVR-111D internal burner.
I must express my surprise when upgrading that even though I had only purchased EB 4.15 in December, eight weeks later (yesterday) my "special" upgrade price was $33 US. I was not aware of any increased functionality - most of the write-up concerned bug fixes and increased stability, particularly for DVD burning.
In any event, I have written to NCH Tech Support about my problem since I am reasonably sure it is a bug. It might be wise to hold off upgrading to EB 4.18 until it is established whether this is a keyboard interface problem (the idiot between the chair and the keyboard - me) or whether there is a bit of a bug lurking in EB 4.18. If anyone has any ideas about how to defeat this error, assuming that the problem is this idiot and not the software, I would be appreciative of your advice. Have a great day.
Regards,
-Phil
