Call Park with AXON 2.01

Juki777

Hello everyone ,

I wanted to know if any of you has tried the new features on Axon 2.01 ( Call Park and call Pickup) . I was very very very happy NCH added the Status Tab for line monitoring. So, I would appreciate if anyone could share their impressions on the other features mentionned above. Thanks

cavernarium

I can't find any reference about parking a call in Axon.

Do you need a park server and add the chain to Axon right??

Juki777

Well I'm not sure . That's why I wanted to get other people's feedback. In NCH's version information for Axon 2.01 , they say that they added Call Park and Call Pickup feature but they don't mention them anywhere else in the support section. I would be glad to know how to work it and how it performs.

>> Hope to get feedback soon.

npolyzos

how can you do this. I cant find any were

annuities

Juki777 wrote:

Well I'm not sure . That's why I wanted to get other people's feedback. In NCH's version information for Axon 2.01 , they say that they added Call Park and Call Pickup feature but they don't mention them anywhere else in the support section. I would be glad to know how to work it and how it performs.

>> Hope to get feedback soon.

I saw the enhancement as well and tried to find out more information but was unable to... I have had the whole suite of NCH telephony products (IVR, VRS, Qorum, Uplink, Axon, Express Talk, etc.... ) for about 8 months and even bought support and was not able to get an answer... These are features we sorely needed and I was willing to upgrade but this company is a joke to deal with. Got tired of F__ing around with this so I purchased 3cx and had it up and running the same day (Much Much Better)... Dont waste your time with this stuff if you need real features and support

duncs

Has anyone ever managed to get a hold of someone regarding the call parking?

The customer service from NCH is shocking, there is no way to contact them and they expect to sell software? go figure