IVM isn't answering internal telephone line

IVM isn't answering internal telephone line and isn't delecting call internel line

siwan wrote:

IVM isn't answering internal telephone line and isn't delecting call internel line

Not enough info to help you.

1.) l am using SHT-8B/PCI

2.) driver version 4.7.3.0

3.) my problem

IVM can answer external line but it doesn't answer from extension calls.”

I am also using a Synway SHT-8B/PCI CAHTA card with IVM v5.10 (also tried IVM v4.08) where it will not answer any call.

The IVM log shows all these events at the same time (in this instance all @ 14:22:20):

14:22:20 Ringing on Line CAHTA 0 detected. Waiting until ring number 2.

14:22:20 CAHTA 0 [Answered].

14:22:20 Answered line [1 "CAHTA 0"] call number [16] cid[] did [CAHTA 0] drn[0 {2954ms}]

14:22:20 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\Default Answering Message.wav

14:22:20 Call disconnected

On the phone making the call you only hear a ringing tone.

Any suggestions?

TIA,

Mark