IVM Licensing options

jsm

Hello,

I am interested in using the IVM Answering Attendant to pick up calls and forward them to our internal phone numbers. This will be its only purpose (no storing of messages, etc.). Will the Basic licensing option work, or do I need the Small Interactive System license for this task?

Thank you,

J Sanchez

pythonpoole

I don't think the Basic license will do what you want, it is intended for 'Answering Machine' type applications.

I believe call transfers are considered 'outbound calls' and thus the minimum license that offers the features you need would be the 'Small Interactive System' license which allows for 2 phone lines, 70 outgoing messages / interactive menus and up to 30 mailboxes.