cgrost Hi all have been working on setting this up for a long time. I just upgraded to IVM 4.11 with sht4b/usb with driver 5.0.1.0 . when a call comes in on line 1 IVM detects ring on line 1 and picks up line 1, OGM menu plays and everything is working great. when call comes in on any one of the other 3 line on the box IVM detects the ring on say line 2 but it still picks up line 1 and line 2 continues to ring. the IVM OGM plays on line 1. this is not good! can anyone help?
Negus cliff grost wrote: Hi all have been working on setting this up for a long time. I just upgraded to IVM 4.11 with sht4b/usb with driver 5.0.1.0 . when a call comes in on line 1 IVM detects ring on line 1 and picks up line 1, OGM menu plays and everything is working great. when call comes in on any one of the other 3 line on the box IVM detects the ring on say line 2 but it still picks up line 1 and line 2 continues to ring. the IVM OGM plays on line 1. this is not good! can anyone help? Hi, I have the same problem, did you find a solution? Thank
basssix Roberto wrote: Hi, I have the same problem, did you find a solution? Thank I'm begining to think there is a real software problem here. Duffy
mike.mcgill basssix wrote: I'm begining to think there is a real software problem here. Duffy I too am having the same problem... CAHTA 4 USB Device and IVM
TAPI mike.mcgill wrote: I too am having the same problem... CAHTA 4 USB Device and IVM Same problem... is there already a solution?????
nchtj We have a solution now, please email tech support for this issue and they can assist you further. In IVM go to the Help menu -> Technical Support Page and then click the link right at the bottom of the webpage.
sbeierschmitt Sven Van Bruyssel wrote: Same problem... is there already a solution????? Did they really fix this, an could you give me what they advised? Thanks Stevej@moasolutions.com
basssix I was sent this link to the "fixed" version. http://www.nchsoftware.com/beta/ivmsetup.exe . I have not tried it. GOOD LUCK!!!