
reminds me of a comment by an eyeglass technician,
[ slowwwwwwwwwwww responses, if any at all, to customers ]
about how a certain LENS company did business.
he said their attitude came from them being the big dog on the block and
folks either dealt with them, or did without.....
[ which can be interpreted as arrogance...ego...place description of choice here ]
maybe this attitude thing...............
is contagious!!! 