I'm unable to determine why there is a problem. As far as I can see IVM receives the command to go to the r11 OGM and then it performs as expected by using "Command - Go" to go to OGM r11. Unfortunately it disconnects right away which is a bit strange.
Here are a few questions to help solve the problem:
- What action is the r11 set to take when the OGM times out (i.e. "Then:")?
- When you preview the Audio in the OGM by pressing "Play Message", does it play?
- What happens if you change the audio (e.g. to text to speech) and try again?
- If repeat is set to 0, try setting it to 10 and see if it changes anything.
Lastly, the number of OGMs you can have is limited by your license:
- Small Business License - 3 OGMs
- Small Interactive System - 70 OGMs
- Professional License - 70 OGMs
- Enterprise License - Unlimited