Cisco Call Manager 5.x can't transfer calls

mexmarv

Hi,

Been using Express Talk Basic a while now. We are trialling Business Edition and can't seem to get it to Transfer call with the Cisco PBX. Any ideas? DTMF tone dialling or special setup. Quality is great, recording with VRS will be great, but the basic feature of TRANSFER need to work. We are trialling this for our Call Center.

Any ideas?

Thanks!

-Marv

pythonpoole

I don't know much about the Cisco Call Manager / PBX. But I do know that some PBX systems (e.g. Asterisk/FreePBX) have "Feature Code" settings which let you specify DTMF tones that will automatically trigger a feature such as call transfer or call recording. This means that even if the SIP phone, soft phone, or ATA adaptor couldn't initiate a transfer using its built-in feature, by dialling a feature code (e.g. ##) in call, the PBX will automatically set-up a call transfer.

I have no idea if and how that would work with Cisco Call Manager though.

mexmarv

Hi.

We have tried using SJPhone which does accept its transfer button with Cisco without any problems. We think Express Talk BE is a far better product due to recording and other stuff. Can anyone help? There are no features that are INLINE DTMF that can be used for the time being..it is actually a SIP message for transfer..other softphones are compatible? any ideas anyone?

Thanks

-Marvin

pythonpoole

It seems strange to me that SJPhone's transfer feature works and not Express Talk's... they should both be sending the same SIP transfer request. When you turn the log/status window in Express Talk on, does it indicate it is initiating a transfer?

Also, are you sure you are using the Transfer feature correctly?

I believe the procedure is as follows:

1) When a call is in progress, press the transfer button

2) Type in or select a number from the drop-down list to transfer to

3) Click Dial

When the call has been answered....

4) Click the Transfer arrow (beside the Dial button) to finalize the transfer

The last step is not that clear and is easily skipped over. I suggest you try again using the 4 steps above and see if you can get it working this time.

mexmarv

Hi,

Using ET BE 3.08 .. downloaded just now.

1) Configured 2 extension on Call Manager. One basic (1 Line) and Advanced (4 Line).

2) 1 Line can't transfer because busy soooo....

3) Tried Multiple SIP (Advanced).

The steps are:

Call ext. (1320 example) from ext. 1003:

Answer can talk blah blah

Hit transfer on 1320 - Dial 1207...they answer they can hear me. Hit Tranfer arrow...1003 hears nothing and 1207 as well...1320 (BE 3.08) flashes 2 line off an on.

Did same test with SJPhone as example:

With Basic SIP can transfer calls...no problem...

Help !?!

Thanks!

This should work do not know what is going on.

HERES A LOG:

18:58:06 Attempting to register sip:1320@192.168.120.10

18:58:06 Registered as: sip:1320@192.168.120.10

18:58:11 Unable to auto-detect public IP. Using private IP

18:58:11 Incoming SIP call -----> FROM 1003

18:58:14 Answering call...

18:58:17 Call put on hold

18:58:22 Initiated sip call to: 1207

18:58:22 Unable to auto-detect public IP. Using private IP

18:58:26 Call answered

18:58:26 Call has disconnected

18:58:32 Call put on hold

18:58:34 Call picked up off hold

18:58:35 Call has disconnected

18:59:53 Unable to auto-detect public IP. Using private IP

18:59:53 Incoming SIP call

18:59:55 Answering call... ----> TRIED AGAIN FROM 1003

19:00:10 Call put on hold

19:00:19 Initiated sip call to: 1207

19:00:19 Unable to auto-detect public IP. Using private IP

19:00:26 Call answered

19:00:31 Call has disconnected

19:00:39 Call has disconnected

mexmarv

Here's a SIP Log:

19:08:38 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>

Date: Wed, 02 Jul 2008 00:03:42 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 101 INVITE

Expires: 180

Allow-Events: presence

Alert-Info: <file://Bellcore-dr1/>

Contact: <sip:1320@192.168.120.10:5060>

Max-Forwards: 70

Content-Length: 0

----------------------------------------------------------------

19:08:38 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 101 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:38 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 101 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:40 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 101 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY

Accept: application/sdp

Supported: replaces

Content-Type: application/sdp

Content-Length: 330

v=0

o=NCHSoftware-Talk 1214956404 1214956406 IN IP4 10.10.0.111

s=Express Talk Call

c=IN IP4 10.10.0.111

t=0 0

m=audio 8000 RTP/AVP 0 8 96 3 13 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:96 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:13 CN/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=sendrecv

----------------------------------------------------------------

19:08:40 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b1640fbfc4

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:03:42 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 217

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 192.168.120.184

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:42 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

INVITE sip:1320@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

From: <sip:1320@10.10.0.111>;tag=5231

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 392 INVITE

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY

Supported: replaces

Content-Type: application/sdp

Content-Length: 330

v=0

o=NCHSoftware-Talk 1214956404 1214956409 IN IP4 10.10.0.111

s=Express Talk Call

c=IN IP4 10.10.0.111

t=0 0

m=audio 8000 RTP/AVP 0 8 96 3 13 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:96 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:13 CN/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=sendonly

----------------------------------------------------------------

19:08:42 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448

From: <sip:1320@10.10.0.111>;tag=5231

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Date: Wed, 02 Jul 2008 00:03:46 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 392 INVITE

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:08:42 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448

From: <sip:1320@10.10.0.111>;tag=5231

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Date: Wed, 02 Jul 2008 00:03:46 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 392 INVITE

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

Allow-Events: presence

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=called;screen=yes;privacy=off

Contact: <sip:1003@192.168.120.10:5060>

Supported: replaces

Content-Type: application/sdp

Content-Length: 229

v=0

o=CiscoSystemsCCM-SIP 2000 2 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 192.168.120.184

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=recvonly

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:42 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

ACK sip:1320@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK623448

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

From: <sip:1320@10.10.0.111>;tag=5231

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 392 ACK

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:45 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

INVITE sip:1207@192.168.120.10 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448

To: <sip:1207@192.168.120.10>

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 142 INVITE

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY

Supported: replaces

Content-Type: application/sdp

Content-Length: 330

v=0

o=NCHSoftware-Talk 1214956405 1214956407 IN IP4 10.10.0.111

s=Express Talk Call

c=IN IP4 10.10.0.111

t=0 0

m=audio 8002 RTP/AVP 0 8 96 3 13 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:96 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:13 CN/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=sendrecv

----------------------------------------------------------------

19:08:45 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

To: <sip:1207@192.168.120.10>

Date: Wed, 02 Jul 2008 00:03:49 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 142 INVITE

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:08:45 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Date: Wed, 02 Jul 2008 00:03:49 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 142 INVITE

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

Allow-Events: presence

Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=called;screen=yes;privacy=off

Contact: <sip:1207@192.168.120.10:5060>

Content-Length: 0

----------------------------------------------------------------

19:08:51 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Date: Wed, 02 Jul 2008 00:03:49 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 142 INVITE

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

Allow-Events: presence

Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=called;screen=yes;privacy=off

Contact: <sip:1207@192.168.120.10:5060>

Supported: replaces

Content-Type: application/sdp

Content-Length: 217

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 192.168.120.109

t=0 0

m=audio 19734 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:51 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

ACK sip:1207@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK643448

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 142 ACK

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

REFER sip:1207@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK653448

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 143 REFER

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Refer-To: <sip:1003@192.168.120.10?Replaces=536c4880-86a1c5de-4547-a78a8c0%40192.168.120.10;to-tag=a9b30c33-1584-4375-a17b-45764f591383-25677378;from-tag=5231>

Referred-By: <sip:1320@192.168.120.10>

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 202 Accepted

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK653448

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Date: Wed, 02 Jul 2008 00:03:59 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 143 REFER

Content-Length: 0

Contact: <sip:1207@192.168.120.10:5060>

----------------------------------------------------------------

19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

NOTIFY sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b24d95758b

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 101 NOTIFY

Max-Forwards: 70

Date: Wed, 02 Jul 2008 00:03:59 GMT

User-Agent: Cisco-CCM5.1

Event: refer

Subscription-State: active;expires=60

Contact: <sip:1207@192.168.120.10:5060>

Content-Type: message/sipfrag;version=2.0

Content-Length: 20

SIP/2.0 100 Trying

----------------------------------------------------------------

19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b24d95758b

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 101 NOTIFY

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201

Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=calling;screen=yes;privacy=off

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Date: Wed, 02 Jul 2008 00:03:59 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

Supported: timer,replaces

Min-SE: 1800

Cisco-Guid: 1469605376-2258748901-17736-175679680

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1207@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 2 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 19734 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 500 Server Internal Error

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 405 Method Not Allowed

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Date: Wed, 02 Jul 2008 00:03:59 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 405 Method Not Allowed

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 102 ACK

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:03:59 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1003@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:56 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:00 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1003@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:57 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:01 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1003@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:08:59 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:03 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1003@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Supported: timer,replaces

Min-SE: 1800

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 102 INVITE

Max-Forwards: 70

Contact: <sip:1003@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 221

v=0

o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10

s=SIP Call

c=IN IP4 0.0.0.0

t=0 0

m=audio 22512 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=inactive

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

BYE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

User-Agent: Cisco-CCM5.1

Max-Forwards: 70

CSeq: 103 BYE

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

INVITE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48

Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=calling;screen=yes;privacy=off

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

Supported: timer,replaces

Min-SE: 1800

Cisco-Guid: 1469605376-2258748901-17736-175679680

User-Agent: Cisco-CCM5.1

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 103 INVITE

Max-Forwards: 70

Contact: <sip:1207@192.168.120.10:5060>

Expires: 180

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 500 Server Internal Error

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 103 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 405 Method Not Allowed

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 103 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

NOTIFY sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b795ee43f

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 104 NOTIFY

Max-Forwards: 70

Date: Wed, 02 Jul 2008 00:04:07 GMT

User-Agent: Cisco-CCM5.1

Event: refer

Subscription-State: terminated;reason=noresource

Contact: <sip:1207@192.168.120.10:5060>

Content-Type: message/sipfrag;version=2.0

Content-Length: 35

SIP/2.0 500 Internal Server Error

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b795ee43f

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 104 NOTIFY

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

INVITE sip:1207@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK663448

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 144 INVITE

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY

Supported: replaces

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

Max-Forwards: 70

CSeq: 103 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

INVITE sip:1207@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK663448

To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

From: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 144 INVITE

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Contact: <sip:1320@10.10.0.111:5070>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY

Supported: replaces

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

BYE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b83542adde

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

User-Agent: Cisco-CCM5.1

Max-Forwards: 70

CSeq: 105 BYE

Reason: Q.850;cause=47

Content-Length: 0

----------------------------------------------------------------

19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b83542adde

To: "Soporte" <sip:1320@192.168.120.10>;tag=5232

From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379

Call-ID: 1214956392-3448-MEXMARV@10.10.0.111

CSeq: 105 BYE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

BYE sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:07 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

User-Agent: Cisco-CCM5.1

Max-Forwards: 70

CSeq: 103 BYE

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

BYE sip:1320@192.168.120.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK673448

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

From: <sip:1320@10.10.0.111>;tag=5231

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 393 BYE

Max-Forwards: 20

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 102 INVITE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 103 BYE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6

To: <sip:1320@10.10.0.111>;tag=5231

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 103 BYE

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK673448

From: <sip:1320@10.10.0.111>;tag=5231

To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

CSeq: 393 BYE

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ACK sip:1320@10.10.0.111:5070 SIP/2.0

Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad

From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378

To: <sip:1320@10.10.0.111>;tag=5231

Date: Wed, 02 Jul 2008 00:04:08 GMT

Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10

Max-Forwards: 70

CSeq: 102 ACK

Allow-Events: presence

Content-Length: 0

----------------------------------------------------------------

19:09:06 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448

Max-Forwards: 20

To: <sip:1320@192.168.120.10>

From: <sip:1320@192.168.120.10>;tag=5226

Call-ID: 1214956389-3448-MEXMARV@10.10.0.111

CSeq: 9 REGISTER

Contact: <sip:1320@10.10.0.111:5070>;expires=3600;q=0.90

Authorization: Digest username="1320",realm="ccmsipline",nonce="oifx/GK7CiJlbXVB7lnL0nl/sKwdzF2b",uri="sip:192.168.120.10",response="18d48df9ea506c01f6e977852f34e620",opaque="",algorithm=MD5

User-Agent: NCH Swift Sound Express Talk 3.08

Content-Length: 0

----------------------------------------------------------------

19:09:06 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448

From: <sip:1320@192.168.120.10>;tag=5226

To: <sip:1320@192.168.120.10>

Date: Wed, 02 Jul 2008 00:04:10 GMT

Call-ID: 1214956389-3448-MEXMARV@10.10.0.111

CSeq: 9 REGISTER

Content-Length: 0

----------------------------------------------------------------

19:09:06 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448

From: <sip:1320@192.168.120.10>;tag=5226

To: <sip:1320@192.168.120.10>;tag=1115509957

Date: Wed, 02 Jul 2008 00:04:10 GMT

Call-ID: 1214956389-3448-MEXMARV@10.10.0.111

CSeq: 9 REGISTER

Expires: 120

Contact: <sip:1320@10.10.0.111:5070>;q=0.90

Content-Length: 0

----------------------------------------------------------------

mexmarv

Ideas? Please help

mexmarv

Tried SJPHone and Zoiper without ANY transfer problems and changes on server. There is definetly something going on with Express Talk...PLEASE HELP. We really like the voice recording capability and other products...can you help us please?

-marvin

pythonpoole

I'm sorry I can't be of more help, I really have no answer for you.

Have you tried contacting NCH directly?

Technical Support Contact Page:

http://www.nch.com.au/support/supportconta....html&pty=7

Bug Report page:

http://www.nch.com.au/software/bug.html?software=Talk

Software suggestions page:

http://www.nch.com.au/suggestions/index.html?software=Talk

You can also try to contact CISCO about the problem, they at least may have some suggestions or may be able to identify what exactly is causing the problem.

Lastly, you can kindly PM nchaj (software support manager), who will likely pass on the details of the problem directly to the program developers so they can fix the problem in the next upcoming release.

gz-geo

hi,

yes, same problem is with my system. nothing can to do. it's not transferring. both lines disconnecting. support nothing talking. do not know what to do. I have few voip servers, and cisco gateways. all works well with Axon. Eyebeam x-ten also works well with axon (transfering calls), but express talk not works with Axon using same feature.

gz-geo

Hi,

I have a solution!!

Transfer has been completed. The reason why we can't make it is that express talk is 6 line and all lines had same extension number. For to transfer calls, you have to configure next (2-nd) line with different extension number: if 1-st line is extension 103, 2-nd should be 104 or something other. Then call transfer starting to work.

hope it will help.

[deleted]

I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html.

gz-geo

nchaj wrote:

I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html.

gz-geo

nchaj wrote:

I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html.

in url you mentioned is:

"When the transferring takes place, it uses the next free line in Express Talk to perform the transfer. If there is no server information specified for the next free line the transfer cannot take place."

Free lines works itself, but for to complete transfer need another extension number for next free line. I think this should be recorded in help file as well.

mexmarv

gz-geo wrote:

in url you mentioned is:

"When the transferring takes place, it uses the next free line in Express Talk to perform the transfer. If there is no server information specified for the next free line the transfer cannot take place."

Free lines works itself, but for to complete transfer need another extension number for next free line. I think this should be recorded in help file as well.

Hi guys,

I really don't understand what you are saying. I will not set up another extension for anotehr line...that is just a workaround, basic transfer should work. SIP log files are posted in this topic for the messages asking for log files.

Cisco Call Manager has 2 SIP licenses: Basic (3 lics.) only one line, and Extended (5 lics.) multiple lines. I will not waste licenses just to get transfer working. How come other clients do it flawlessly? SJPhone doesn't do assisted transfer, only blind(only one line BTW), and other do it with ONE line one Extension. Simple SIP processing....I just want to make sure everyone understands. SIP control messages should hold RTP to one line while tranfer to the other, do not know why it does not work. Please post something in help that really addresses the issue, not workarounds that cost licencing on big servers.

SIP logs are enough to see what is happening....any ideas?

-Marvin

Tootelo

We look like to have the same problem as you...did you find the problem finally? and what was the solution?

Thanks

Jean