mpatterson wrote:
- EOL - This button is supposed to send my dictation to the default recipient. I have set up the recipient, I am able to send to the recipient by pressing the "Send" button in Express Dictate, it shows a brief popup and uploads the dictation to my FTP site and removes the dictation from my screen. However, when I press the EOL button I see the popup that appears when sending a file, it disappears, but the dictation remains on the screen. If I check the FTP site it has not uploaded the file.
I have been able to get this button to work on a few computers, it sends to the Default Send location. However, on other computers it still does not send. Express Dictate says "Packing DCT file" rather than connecting to the FTP location and sending the file.
I also have one computer that was originally sending but is now Packing DCT whenever I hit the EOL button.
Still have not been able to get the INS/OVR and function buttons to work.
I signed up for the Premium support on Thursday and e-mailed my question to NCH, however, they have still not got back to me. Does anyone know what their typical turnaround time on answering e-mails is?