Lost of Special chars for speech

goodnavity

Sorry for my really bad english...

The engine for REAL CALLS in the lasts versions 4.xx losts the special chars typed in the OGM's text box, but the simulation ENGINE not does that.

Special chars and Symbols like € and vowels with agraves & acutes (áé...)

I'm implementing a table of prices information system.

For example: The lost of Euro symbol makes the speech engine a bad currency pronunciation.

In the simulation that sounds good: 1.46€ -> speech engine: "One euro and forty-six cents"

In the real call: 1.46 -> speech engine: "one, forty-six".

Anyone knows what causes this?

Thanx in advance.

pythonpoole

When you want to read out the value as euros and cents,

Use OGM -> Properties -> Advanced -> Select "Read Out Number after OGM" and type in the variable name.

From the drop-down menu, select "Dollars & Cents"

Click Ok, and close the OGM window, and go back to the main window.

Now go to Settings -> Prompts -> Dollars -> Click Change... and select your recording (or Synthesized speech) of the word "euros"

Now when the OGM finishes it will read 2.50 as "two euros and fifty cents"

You may also want to change the recording of the 'cents' prompt so that it sounds like the 'euros' recording.

goodnavity

pythonpoole wrote:

When you want to read out the value as euros and cents,

Use OGM -> Properties -> Advanced -> Select "Read Out Number after OGM" and type in the variable name.

From the drop-down menu, select "Dollars & Cents"

Click Ok, and close the OGM window, and go back to the main window.

Now go to Settings -> Prompts -> Dollars -> Click Change... and select your recording (or Synthesized speech) of the word "euros"

Now when the OGM finishes it will read 2.50 as "two euros and fifty cents"

You may also want to change the recording of the 'cents' prompt so that it sounds like the 'euros' recording.

Thanks for your immediate reply!

I do not want to "read" a single number after OGM.

The script/notes field is like this (vars from a SQL query):

+.+.+.+.+.+.+.+.+.+.+.+.+.+.+.+.

Chicken prices for the week %week%.

Live Broiler. From the farm.

White. %BroilerWhite%€.

Yellow. %BroilerYellow%€.

Slaghtered or quartered.

White. %SlWhite%€.

Yellow. %SlYellow%€.

+.+.+.+.+.+.+.+.+.+.+.+.+.+.+.+.+.

This works fine in the previous 3.x versions. The currency pronunciation when the speech engine

receives the Euro symbol is perfect!!

Now, in the 4.xx versions the engine replaces the euro symbol with a null char (viewed in the log call window)

and the speech is not good.

avfontoura

I have the same exact problem:

Accentuated characters are pronounced correctly during simulation (plays 22KHz), but they are ignored during real playback (plays 8KHz).

(Version 4.20)

I tried changing the main language in the computer to Portuguese (instead of English), but that doesn't help.

Please help!

Thanks.

avfontoura

avfontoura wrote:

I have the same exact problem:

Accentuated characters are pronounced correctly during simulation (plays 22KHz), but they are ignored during real playback (plays 8KHz).

(Version 4.20)

I tried changing the main language in the computer to Portuguese (instead of English), but that doesn't help.

Please help!

Thanks.

Sorry, the above is incorrect. TTS plays fine in OGM Manager. It doesn't play special chars in Simulator/regular call (I wish it was the other way around).

It's probably just a charset encoding issue, maybe nch team can fix it really easily. I need to wait for the fix, though