After reading numerous posts and following posted suggestions, I am still un able to read DSS files other than the welcome file that came with Express Scribe. I have a pedal and is functional with the welcome file. My wife has entered the transcibing business and this software and the ability to use Express Scripe is crucial. We are currently using Windows XP and have all known updates through MS.... and yes, I have followed the directions posted below...
Do I need additional software? I have read something about Olympus, is this needed?
1. Uninstall Express scribe through control panel > add/remove software
2. Delete all "scribe" folders in the following directories, before doing this you should create a back up copy of these folders if you have jobs in them currently:**
C:\Program Files\NCH Swift Sound
C:\Program Files\NCH Software
C:\Documents and Settings\All Users\Application Data\NCH Swift Sound
C:\Documents and Settings\[user]\Application Data\NCH Swift Sound *replace user with your user name
3. Search computer for "DSS32" using the search function (just press ctrl+f in my computer) and delete any instance of "DSS32.exe"
4. Install Express Scribe from this page:
http://www.nch.com.au/scribe/index.html
5. Try playing a DSS File.
6. If unsuccessful download and install the DSS32 component:
http://www.nch.com.au/components/dss32.exe
Again any help is appreciated.