IVM transfers to standalone line (not VOIP)

freddya

I have only the IVM and use the telco provided centrex (att) which alows flash hook transfer. Tested flash hook on all lines manually on normal phones and transfer completes. When I use the transfer command in key responce #1, it logs caller pressed key [1] then logs a command -transfer- next log says voip blind transfer to: 2399420 (correct number dialed). next log is play system prompt: ringing. and thats the end of it, the call is dropped but no log of it just i know becasue i get disconnected.

Has anyone had this problem in IVM 4.5 transfering to lines not voip?

all help is greatly appreciated.

familywines

FreddyA wrote:

I have only the IVM and use the telco provided centrex (att) which alows flash hook transfer. Tested flash hook on all lines manually on normal phones and transfer completes. When I use the transfer command in key responce #1, it logs caller pressed key [1] then logs a command -transfer- next log says voip blind transfer to: 2399420 (correct number dialed). next log is play system prompt: ringing. and thats the end of it, the call is dropped but no log of it just i know becasue i get disconnected.

Has anyone had this problem in IVM 4.5 transfering to lines not voip?

all help is greatly appreciated.

I'm having similar problems with no answers from NCH or Synway or anyone for that matter. I'm using ATT Centrex as well

softy783_hotmail.com

hy guys, have same issue here witg 4.05

if you disable your internet connection, will it still show "transfer" or go directly to vm.

somehow i suspect ivm sees your online connection and insists on trying a voip call.

btw: i have background services disable

have not tested 4.08 yet

more to come

softy783_hotmail.com

above issue was resolved in 4.08