OGM cuts off after 3 Seconds

s.m.u.r.f

Hi,

I have IVM v4.01 and a MultiTech MultiModem MT5634ZPX-PCI-U-GB and the OGM finally works after spending ages trying to get a zoom 3025C working. The main problem now is that the OGM stops short most of the time and then sometimes it plays the full 15 seconds before the 'BEEP' for the user. Just to note, the message stops short at the same point each time, it doesn't appear to be a random thing.

Any Ideas?

The other thing is that the Caller Id (that was working with the Zoom 3025C) is not working either - any quick fixes for this???

Thanks for the help in advance

Stephen

s.m.u.r.f

Just an update - I think I've got this sorted.

I went into the properties of the OGM and in the 'Key Response' tab I set them all to 'No Response' (Especially the one that had a respose to 'leave message') This seems to have done the trick. There must have been something in the message that IVM was picking up on

Just noticed on the bottom display window - Caller pressed Key [1] - when the message is playing. This is even happening when I change the message. Not going to worry too much about it now

If you have any Ideas about the Caller Id thing - would love to hear them

Regards

Stephen

computerjcoky

s.m.u.r.f wrote:

Hi,

I have IVM v4.01 and a MultiTech MultiModem MT5634ZPX-PCI-U-GB and the OGM finally works after spending ages trying to get a zoom 3025C working. The main problem now is that the OGM stops short most of the time and then sometimes it plays the full 15 seconds before the 'BEEP' for the user. Just to note, the message stops short at the same point each time, it doesn't appear to be a random thing.

Any Ideas?

The other thing is that the Caller Id (that was working with the Zoom 3025C) is not working either - any quick fixes for this???

Thanks for the help in advance

Stephen

Hi Stephen,

I know this doesnt help you much but what problems were you having with the zoom 3025c? I have the same modem and whenever mine connects to a call the modem click a few times then disconnects the call. On the phone you hear nothing. Just wondered if you experianced the same thing.

regards

tigerpaw

computerjcoky wrote:

Hi Stephen,

I know this doesnt help you much but what problems were you having with the zoom 3025c? I have the same modem and whenever mine connects to a call the modem click a few times then disconnects the call. On the phone you hear nothing. Just wondered if you experianced the same thing.

regards

Ed

Ed, I'm having that same issue, trying to look for a solution. I have a Zoom 3030 and IVM dials out, but it doesn't leave a message on my voicemail and if I answer the phone I get silence. I do hear a beep prior to IVM hanging up. Did you resolve that issue?