Is there any way to get IVM transfers to Axon to work with BroadVoice

Raaf

After reading in another post and reading it on another page on the website it appears that IVM and Axon will not transfer calls when you are using BroadVoice as your VoIP provider. :blink:

1. Is this accurate?

2. If so is there a work around?

3. Is this going to be fixed in the near future?

Thanks again

pythonpoole

1. Yes, as far as I am aware

2. Not that I know of, and I would probably know about it if there was one

3. Probably not

There are many other compatible VoIP services you can use that do work with transfers. Is there a particular reason why you want to use BroadVoice?

Raaf

BroadVoice has been pretty dependable so far.

We also like the unlimited calling in the US and Canada for one low, flat monthly fee.

What are some other providers that would have a similar (or better ) quality and pricing structure??

Thanks again

d1rage5

Callcentric.com

pythonpoole

According to NCH (as seen here http://nch.com.au/phone/sipinfo/callcentric.html) Callcentric.com is not compatible with call transfers.

Raaf

Well maybe next time.

Since we can't find a solution to the IVM transfer problem and the developer doesn't take calls or respond to their own forums we will be using 3CX for our client installs.

I was really looking forward to using this software (excellent feature list) but the lack of information and support is troubling.

Best of luck