Hello.
I am running IVM 4.02 with Axon 1.3.
I have people calling in to a voicemail system. This isn't the voicemail system that comes with IVM. I made my own in order to add special features. Essentially what I am trying to do is add a toll-saver feature.
Is there any way to run an OGM or plugin before IVM answers to set how many times it should ring?
Essentially I would use the caller id to see if they have new messages. If they do, then I would have the system pick up after 2 rings, if not, then after 4 rings. Can this be done in IVM or Axon?
Thanks!