Request for Exchange of Un-Activated NCH VRS Software to Express Talk

[deleted]

Dear NCH Sir:

We purchased the following NCH VRS Recording System to record our teleconversations with our customers for "quality assurances and training purposes only". (But) when we purchased NCH Business Express Talk we discovered that ALL the recording functions that we needed were already included.

Therefore we respectfully request that the following be replaced with Express Talk Business instead of VRS Recording:

[sNIP] are you serious? please don't post your registration details on a bloody public forum. do you give your credit card details away to strangers on the street?

We sincerely appreciate your favorable approval to this request and we are looking forward to buying more of your products in the near future.

Sincerely,

Romulo A. Reclusado

Owner

Prime CyberBiz Inc

Stellar Call Center

ER Call Center

Manila, Philippines

pythonpoole

This is a user community based form, and we can't help you with this. You will need to contact NCH directly.

http://www.nch.com.au/general/contact.html

You should note that NCH has a strict policy of not returning any software products whatsoever after they have been activated (whether or not they have been used). It's much how like you can only make a return on software CDs to stores if the seal on the case is still intact regardless of whether the CD was actually used. If they didn't have such a policy it would lead to piracy and people cheating the system by activating the software and then retuning it for refund but still keeping the activated software.