MOH plays for a second before IVM OGM plays

d1rage5

I know ive seen this before.

When a called calls axon picksup and transfer to MOH then to IVM. I have it set to only goto group 701 and has only one ext 198. it works fine on another system but when we changed over to a newer system this happened. I know when it was first set up it had this issue but cant find where to correct it.

Thank

d1rage5

I got it to work (at least a work around), under groups in AXON change the on hold while waiting to ring only.

this will ring then ivm ANSWERS (ONLY ONE RING FROM AXON) this still needs a better fix, hope someone else will chime in with the correct way to do it.

d1rage5

dan wrote:

I got it to work (at least a work around), under groups in AXON change the on hold while waiting to ring only.

this will ring then ivm ANSWERS (ONLY ONE RING FROM AXON) this still needs a better fix, hope someone else will chime in with the correct way to do it.

For those who would like to know, it was a memory problem changed out the 4 gig (had two bad sticks on each pair) just goes to show how wird memory issues will drive you crazy