IVM Won't Install Under Win98

als5122

Hello. I am a new user attempting to try IVM. However, I have run into a bit of a problem:

The computer I want to install IVM on is a Win98 unit. It has no internet connection. I have downloaded the exe onto a usb key and transfered it to the Win98 unit. When I double click on the exe, nothing happens. Absolutly nothing. There is no program listed in the Task Manager, no additional memory usage, no indications of any proccessor time being used.

Although it is a barebones Win98 System, I still thought something in the OS may be conflicting. The same thing happens in Safe Mode. There are a few other programs installed on the unit, but since the problem is still happening in safe mode, I doubt its a software conflict.

Please help! IVM seems to be the perfect solution for me, if only I can get the installer to run!

Here is the tech info about the unit:

HP Pavilion 455OZ

Windows 98 (4.10.1998)

Pentium II with MMX

64mb RAM

Please Help!

Lawrence

pythonpoole

I'm not sure what could be causing the problem, although whether or not the program did run.. I wouldn't suggest running it with only 64mb of ram. To get the minimal experience out of IVM I wouldn't use it on a computer with less than 128mb of memory, simply because phone calls take up a chunk of computer resources and unexpected errors or behaviour could result if those resources aren't available to use.

Also, personally I wouldn't use less than a pentium III for the same reasons. Computer telephony integration isn't really for those old dusty computers you have no use for.. those might be useable as basic network access terminals and such.. but I would never recommend them for telephony applications if you want to ensure high voice quality and general stability.

Anyway it seems strange there is no error or program in task manager (I've only heard of this happen once before, but it was for another application and on Vista not 98). I'm not sure how to help.. are you using Win 98, or 98 SE? I'm not sure if Windows 98 has the Windows System Event manager built-into it, you can check there to see if the Operating System reported any errors, warnings or unusual program activity. If not, I'm not sure what to suggest, and maybe it's best to contact NCH directly.