IVM through Axion

subh

Hi there...

I am planning for a multi-destination IVR application, which is like this :

Same City Application:

Incoming PSTN/Mobile call --> Voice Board --> IVM -->Conference Call -->Voice Board-->Outgoing PSTN/Mobile Call

I understand that this part is possible.

Now, the requirement for multi-destination is, like this:

Multi-cities Destination

Incoming Call from City-1 --> IVM -->(Caller wants to call out a City-2 Number)--> IVM tansfers the call to City-2 Server through VOIP (SIP Number) (maybe through Axion) --> Axion forwards the call to IVM on City-2 Server --> IVM Conferences to City-2 PSTN/Mobile Number, so that Caller of City-1 can speak with Receiver of City-2.

Is it possible? If yes, how?

Thanks in advance...

geniune

Why you need IVM for just call transfer. It can be done through Axon only. Axon can auto receive call play a prompt and can transfer call to remote server / number.

Subh wrote:

Hi there...

I am planning for a multi-destination IVR application, which is like this :

Same City Application:

Incoming PSTN/Mobile call --> Voice Board --> IVM -->Conference Call -->Voice Board-->Outgoing PSTN/Mobile Call

I understand that this part is possible.

Now, the requirement for multi-destination is, like this:

Multi-cities Destination

Incoming Call from City-1 --> IVM -->(Caller wants to call out a City-2 Number)--> IVM tansfers the call to City-2 Server through VOIP (SIP Number) (maybe through Axion) --> Axion forwards the call to IVM on City-2 Server --> IVM Conferences to City-2 PSTN/Mobile Number, so that Caller of City-1 can speak with Receiver of City-2.

Is it possible? If yes, how?

Thanks in advance...