Transcriptions Cut off

Bedlore

Hi, there is a previous thread dedicated to this bug here http://nch.invisionzone.com/index.php?show...amp;#entry17002 but I think its buried too deep since there has been no NCH staff commenting in it.

I have again come across this problem this time with a 16bit MP3 file 1:35min recording, Express Scribe v4.16 only plays about 45 mins. Please can NCH acknowledge this issue and let us know the status, thank you.

lorriksmith

Hello,

If I understand correctly, you have files that are not loading completely. I manage a business and we've had people who have had the same issue. They were told to download version 4.14 of ExpressScribe and that seemed to resolve their issues. I hope this helps. ExpressScribe, I'm just discovering, is a truly wonderful program. The responses and comprehensive discussion forum here are very helpful in solving issues! You are now my favorite and most recommended software. I also send folks to your site for foot pedals, headsets and other software programs. Keep up the great work NCH!

Brendan wrote:

Hi, there is a previous thread dedicated to this bug here http://nch.invisionzone.com/index.php?show...amp;#entry17002 but I think its buried too deep since there has been no NCH staff commenting in it.

I have again come across this problem this time with a 16bit MP3 file 1:35min recording, Express Scribe v4.16 only plays about 45 mins. Please can NCH acknowledge this issue and let us know the status, thank you.

[deleted]

Double check how much free space you have on your C:\ drive. Express Scribe decompresses the audio file before transcription, and if there isn't enough room for this larger file then you will experience some weird behaviour. We have not received any reports of truncation problems with the latest version of the program, particularly with mp3 as this is a stable format. I am unable to replicate your problem here.

Bedlore

nchto wrote:

Double check how much free space you have on your C:\ drive. Express Scribe decompresses the audio file before transcription, and if there isn't enough room for this larger file then you will experience some weird behaviour. We have not received any reports of truncation problems with the latest version of the program, particularly with mp3 as this is a stable format. I am unable to replicate your problem here.

Hi Thanks for your reply. It certainly isn't a HDD shortage problem. The solution each time has been to re-encode the file, sometimes even to a larger file size. If you like I would request permission from my clients to provide you with a copy of these faulty files in order you can debug what is happening. I also found that Switch Pro could not re-encode the file in a way that Express Scribe was happy (read the entire file) even though winamp always could. But if I used Audacity to recode then Express Scribe could read it. Let me know if you would like a copy of the files and how I can provide them to you privately. Thanks