Hangs up unless we talk over the OUTgoing message

SP0

Trying to get the CAHTA SHT-2B/USB to work with IVM.

Finally got the drivers installed in Vista. Had some repeated crashes of the IVM background service but these seem to have (temporarily?) abated.

Now I have a strange problem:

The call picks up, then hangs up 0-3 seconds later UNLESS I talk for a while over the top of the outgoing message. If I don't talk, it incorrectly says "Remote party has gone on hook".

Incoming line is a BT PSTN line. Have tried various combos of end-of-call detection settings in IVM but to no avail.

IVM 4.03 with Synway drivers 4.8.0.1.

(PS I do have to say that this is not sufficiently stable to be a released product - it was advertised to work and I expected a professional product which just worked - it is taking hours and hours and hours of messing around to get it up and running with IVM. It's only an answering machine!)

vkvrgic

SP0 wrote:

Trying to get the CAHTA SHT-2B/USB to work with IVM.

Finally got the drivers installed in Vista. Had some repeated crashes of the IVM background service but these seem to have (temporarily?) abated.

Now I have a strange problem:

The call picks up, then hangs up 0-3 seconds later UNLESS I talk for a while over the top of the outgoing message. If I don't talk, it incorrectly says "Remote party has gone on hook".

Incoming line is a BT PSTN line. Have tried various combos of end-of-call detection settings in IVM but to no avail.

IVM 4.03 with Synway drivers 4.8.0.1.

(PS I do have to say that this is not sufficiently stable to be a released product - it was advertised to work and I expected a professional product which just worked - it is taking hours and hours and hours of messing around to get it up and running with IVM. It's only an answering machine!)

Hi SP0, this is a problem with IVM version 4.03 and the CAHTA USB devices (maybe others too. - not sure). Personally, I have reverted back to an older version (4.02) of IVM which works OK but the E-mail doesn't work very well in this version. You can see more of a discussion on this topic here: http://nch.invisionzone.com/index.php?showtopic=7271

As you can see from the posts, PALabs has contacted support and they said they would fix it in the next version but nody from NCH has commented on this issue in these forums (as far as I have seen anyway).

If there is anyone from NCH montioring this forum, can you please tell us when this will be fixed and how top get the fix?

Thank you

[deleted]

I believe the next version of IVM currently in testing has addressed these issues, it should be available shortly. The developers haven't provided me with a time frame, but if it's in testing it shouldn't be too long...