Has anyone else had problems with support? I've purchased IVM and had it installed and working for about a month, then the computer crashed. I reinstalled and tried using the info that I set the computer with originally and it tells me that it is invalid (expired). This computer is now on a private network without internet access and cannot be removed as it is a production puter.
I've done the support request several times now and it's going on a month without any response what so ever. I have even requested pricing on 20 more licenses as I do need 20 more copies and have received no response in a week. What's up with this? Anyone else having problems like this?
Tom