All my loaded files disappeared after upgrading from 4.03 to 4.15

bookman

I have been using Express Scribe on and off for several months without problems and from time to time downloaded new versions as I became aware of them.

I decided yesterday to upgrade to version 4.15 and was surprised when I ended up with a screen without any of the loaded files and the transcribe text.

In a panic, I downgraded to Version 4.14 which had the exact same problem.

It was finally when I got to 4.10 (the next lower version I had) that all my files reappeared on the screen.

Has anyone experienced this ?

krnotley

bookman wrote:

I have been using Express Scribe on and off for several months without problems and from time to time downloaded new versions as I became aware of them.

I decided yesterday to upgrade to version 4.15 and was surprised when I ended up with a screen without any of the loaded files and the transcribe text.

In a panic, I downgraded to Version 4.14 which had the exact same problem.

It was finally when I got to 4.10 (the next lower version I had) that all my files reappeared on the screen.

Has anyone experienced this ?

I'm going to take a guess at the problem: When ExpressScribe upgraded over the past year, they moved the file where they put the uncompressed dct files from c:\documents and settings\all users\application data\nch swift sound\scribe\current

c:\documents and settings\[username]\application data\... \current

Go look in the pathway for all users and see if your old files are in there as wav files. Then you can load them into Scribe from there. I'd be interested to see if that solves the problem. KRN

[deleted]

Correct, the path where the files are stored has changed. Unfortunately no easy transition process was included, so you must copy the old folders to the new location as krn described.