Hello
we use axon+ivm and have next situation:
we need to transfer call to analog fax-machine which connect to analog line (PSTN). And for this we use two decision:
1) when call comes in the operator transfer it to the extention (for example 110) which "Transfer the call if not answered" to Number XXXXXX using axon dial plan - and all work fine, but when
2) the caller decided to send fax using ivm menu by pressing 1 button then transfer to 110 - it don`t work Caller only hear ring signal and no connection to fax.
Can somebody tell me whats wrong?