My WMA files stopped working?

OperaPixie

Hi all,

I'm so distressed right now. I don't know what to do. I downloaded the latest version of ES when I was notified of the upgrade. I already had some WMA files loaded into the program when I did the upgrade so those remained in the system just fine. But as soon as I went to load more files for transcription they were coming up as empty. In Windows Media Player they play fine, and there is no protection. I also have the latest version of DirectX installed on my computer.

This is my livlihood and I've been frozen for more than 2 days. I can't find any place to download the previous version of ES from. Can anyone help me? Please?

_Laura

OperaPixie

Well, I guess sometimes writing out the problem can help focus the issue in one's mind. I Googled for other download sites of Express Scribe. Eventually I found one that was still linked to an older version. I uninstalled the new version and installed the old one. Voila, my files are working again!

I hope NCH gets this solved. I liked what I was seeing on the new version - you know, except for that whole "can't play my files" thing..

_Laura

[deleted]

What versions of Express Scribe are you talking about? What operating system are you using? Did you install wmawav component from www.nch.com.au/components?