How we can do...

stap

something like a DISA (when somebody call directly to person if know his number) if using IVM. If anybody do this can you help me? We use Axon and IVM. I talk about no "Press 1 call Don, press 2 call Sara...". I talk about " If your know personal number please enter it after tone (for example 101, 102, 103...)"

pythonpoole

Create an OGM which asks the caller to dial the extension of the person he or she would like to call, then instead of having key press actions, use the store to variable feature to store the number they enter in a variable (eg %numToCall%). Then at the end of the OGM, use the transfer feature to transfer the call to the number stored in the %numToCall% variable.

The result is: Caller phones in, asked to enter extension number, caller enters extension number, call is transferred to that extension number.

stap

Thanks,

but what does it mean "use the store to variable feature" ? I need have a file in IVM directory that name is "numToCall" or what?

I have this

00:00 Answered line [1000 "Simulator"] call number [19] cid [5555555555] did[] drn[0 (0ms)]

00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\Default Answering Message.wav

00:00 Caller pressed key [1]

00:00 Command - Go

00:00 Open OGM: disa

00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\disa.wav

00:01 Caller pressed key [1]

00:02 Caller pressed key [0]

00:03 Caller pressed key [1]

00:06 Command - Transfer

00:06 Dialing: !

00:06 Dialing complete

00:07 Dialing complete

00:07 Blind transfer complete so drop call

00:07 Call disconnected

i cant understand it work or no, because i don`t have any ring of extantion 101🙁

stap

All ok

Thanks, thanks, thanks