Yes, I'm a newbie, and boy do I need help. I just used Switch to comvert some audio book tracks (m4a) to mp3 and it worked as hoped. I understand that audiobooks are copy protected yet converted with no problem.
Then I tried to convert some audio that I downloaded from iTunes Store (m4p) but was unable to; "not allowed" or something of that nature. 
I don't understand the difference in protecting audiobook tracks and song tracks. When I bought I thought SWITCH would convert anything to a usable format.
Is there any hope I didn't waste my money on SWITCH?
If so what can I use to make the desired conversions?
Thanks for any help on this frustration...