mssonicblue wrote:
My company has been recommending the use of your product for all of our Transcriptionists to type with. All of our files come down as .wma files. If this issue can not be fixed with the loading of these file types we will have to go to another company. What version did it work fine on and can we get a copy at that level so we don't lose work? Thanks
It looks like version 4.14 is now up and running. I tested it last night with msv files, which had been a big hair-ball since Feb., and it worked! Version 4.13 had problems with both the Sony (msv/dvf) files and wma, and I've provided both exemplars to an NCH Tech who was working on the 4.14 version. Long story short: The new version should work with wma files as long as they are not drm (copy protected). You can try it... I don't happen to be in a location where I can do that. When you go to the scribe webpage, any link to "essetup.exe" is for 4.14, the latest version. I believe their link to the zip file is to an older version, 4.05, which definitely does work for wma and Sony, BUT predates the release of Windows Vista. Maybe NCHTO admin will have more pointers, but I think we may well have clear sailing here.
Good luck! KRN