I work at a word processing business and usually work from home (on my PC), only going to the office a couple of days a week. Recently the owner went out of town for a week, and I had to man the office for usual business hours. I tried to prepare ahead of time so that I could do transcription while there, as well as manage the runnings of the office. I purchased Olympus transcription equipment, installed it and imported a file that I have as a sample file for people who want to "try out" for transcription (which happened to be a DSS file). I later learned that the only files that the software would recognize on the Mac were DSS files, leaving us positively buried with work and with no way for me to help get any of it done. Needless to say we have some unhappy clients right now.
Any ideas as to what files ExpressScribe will recognize on the Mac? Does anyone know if it causes problems if clients send files from PC's to us and I am opening them on the Mac? I want to use the ExpressScribe software, have already downloaded it at the office, in fact, but don't want to order a foot pedal only to find myself in the same situation. I already have to explain to the owner why I'm not there today (call forwarded to my home phone and got our email provider to forward all emails to the home address). Now I have to present to her the fact that the software that we spent $195 on for the office computer doesn't work. Help please!