I downloaded and installed this and immediately I could the files to play that were made with the little handheld recorders some of our clients use, however, I can't get the .wav files made by our Bytescribe Orator to play. I still get that same message saying the correct codecs are not installed. Any more suggestions? I love how part of them play now, feels like I am making progress. I can get them to play in media player but of course we need them to play with the Escribe pedal. We have been using it to play these .wav files to play with the escribe pedals for years without any problems so I know it can be done!