Foot pedal wizard problem

sianeiles

I am new to Express scribe. I have a pedal that was made for a lady I work for sometimes - several people have successfully used them so I know they do work. The problem is that when I'm setting the pedal up and using the foot pedal control wizard the box in the wizard that says 'press foot pedal' flashes up so quickly that I cannot press the pedal quickly enough to register the pedal! What I end up with is a situation where I've not pressed the pedal quickly enough and it thinks that stop and go are the same - so I get a machine gun kind of sound as the voice stops and starts simultaneously.

Any ideas anyone, I am desperate to get this working as the F keys are so much slower and I have deadlines to meet!

Many thanks

Sian

A.N

Sian Eiles wrote:

Hi

I am new to Express scribe. I have a pedal that was made for a lady I work for sometimes - several people have successfully used them so I know they do work. The problem is that when I'm setting the pedal up and using the foot pedal control wizard the box in the wizard that says 'press foot pedal' flashes up so quickly that I cannot press the pedal quickly enough to register the pedal! What I end up with is a situation where I've not pressed the pedal quickly enough and it thinks that stop and go are the same - so I get a machine gun kind of sound as the voice stops and starts simultaneously.

Any ideas anyone, I am desperate to get this working as the F keys are so much slower and I have deadlines to meet!

Many thanks

Sian

Hi,

It sounds like one of the pedals could be stuck down and therefor thats why the window goes away straight away.

Try unplugging the foot pedal and then run the wizard, if the press button dialogue stays up then you know that the pedal is making the window go away.

I'd try another one if this is the case.

A.N

sianeiles

Thanks for the suggestion. However, if the pedal is unplugged then the wizard doesn't pop up at all, so I can't test that.

I'll keep trying, hopefully it will work soon, my work is much slower without it!

Sian

A.N wrote:

Hi,

It sounds like one of the pedals could be stuck down and therefor thats why the window goes away straight away.

Try unplugging the foot pedal and then run the wizard, if the press button dialogue stays up then you know that the pedal is making the window go away.

I'd try another one if this is the case.

A.N