what audio file format are you using, DSS, WMA...? If its DSS we have had problems with Philips equip. Look for updates for your download software, a quick fix is to convert your file to WAV format in Switch then import to Express Scribe.
Julie70 wrote:
I've loaded a file that is 10 minutes long. It will only playback the first 4 seconds. Opened the file in real player and it is all there.