Having Axon log calls?

fredtheman

Does someone know of a way for Axon to log calls and send this information to remote hosts so that everyone in the company can see who called today, regardless of their having an IP phone and being in a group extension?

The idea would be that, whenever a call comes in (usually from the PSTN line), Axon...

- either notifies a web server through a URL (eg. http://www.acme.com/calls.php?name=JohnDoe&number=123 where name and number are the caller ID information as sent by the SIP gateway to Axon), and the server-side script can update a web page that lists the calls for the day

- or sends a message to all the hosts that have a desktop client that pops up every time a call comes in and also serves as a call logger.

Any idea if Axon can be made to do something like that?

Thank you.

rai

Can't you use the logging option in AXON? This will create a log.csv file on the server. If you open this file, you can see all in and outgoing calls, including time of call and duration.

fredtheman

rai wrote:

Can't you use the logging option in AXON? This will create a log.csv file on the server. If you open this file, you can see all in and outgoing calls, including time of call and duration.

Interesting. I could write an app that checks for changes to this file every 30 seconds, upload it to a web server if it changed where it will be parsed by a server-side script to update a web page. Thanks for the pointer

eukirne

fredtheman wrote:

Interesting. I could write an app that checks for changes to this file every 30 seconds, upload it to a web server if it changed where it will be parsed by a server-side script to update a web page. Thanks for the pointer

Hi Fred!

Have you seen the ODBC log option? maybe you can connect to a remote MySQL server and download the call data as they happen.