AI offers these suggestions - not guaranteed 100% accurate...
"In NCH Express Accounts, the Balance Due amount is typically part of the invoice data, not just the label, so turning off the title may not remove the number itself. The help pages I found show invoice layout options like hiding labels and adding custom fields, but they do not show a setting to hide the Balance Due amount entirely.
What this means
If you are editing the printed invoice layout, there may simply be no built-in option to remove only the Balance Due amount while keeping the rest of the totals section intact. In Express Accounts, balance-related amounts are also used in reports and statements, which suggests this field is treated as a core accounting value rather than a removable text element.
Practical options
- Check whether you are editing the invoice template/page style versus the invoice display settings; the available docs point to layout customization, but not removal of the balance amount itself.
- If the amount is appearing because the invoice is unpaid, see whether marking it paid or using a different document type changes what prints, since the software distinguishes paid and overdue invoices.
- If you need it completely removed from the printout, the most likely path is a custom template or a support request to NCH, because the documented settings do not show a “hide Balance Due amount” toggle."