Nearly a week ago I raised a tech support issue regarding syncing Inventoria with Express accounts. After 4 days i got the answer that the two programs were no longer compatible and i should upgrade to the latest version of express accounts and use the inventory component in that. I upgraded both of my licensees and paid for premium tech support for both licensees (Nealy $600). I called tech support on my new $200 premium support plan to get assistance migrating my stock database - "Sorry cant take your call now". So i struggled on and managed to import the CSV.
I find that :
A) doesn't handle bill of materials(I'm a manufacturer and different combinations of materials make up different products - so bill of materials is not a deal breaker but is very handy.
b) Can't receive into stock purchase orders - Can create a purchase order for an item- but can't see how to receive it into stock when it arrives.
c) Find item function doesn't work - When looking up an item it only shows an incomplete search
So i call tech support again on my $200 tech support package and again I get the message "Sorry cant take your call now" - What the hell !
I'm beginning to think there is something very dodgy about this company!
Customers are the life blood of any business but seldom do I see a business that goes to such lengths to avoid customer contact.
But I must say - and credit where credit is due. The new version of Express accounts allows me to run different price lists for different different business nodes.
I run exports, wholesale and retail - Now i can run different price lists and inventory for each business unit. I love that !