Videopad always freezing/crashing

SVR

I prefer Videopad to other video creation software as I find the UX is better for me, but I am now at the point where I probably will have to switch to something else. Videopad is just too buggy. Specifically, it freezes/crashes. This can happen at any time during video production, sometimes as soon as I upload a video to edit.

I am not receiving an error message for the problem (in the past I have received abnormal exception messages, but not now).

I have resolved the problem previously by updating both Videopad and NVIDIA to the latest versions, but this is no longer resolving it.

I am on Windows 10 64 bit and I have up to date Direct X.

I have gone through all the other recommended steps, including clearing the cache and browser cache, freeing up memory on my PC, reinstalling Videopad, etc. It still freezes/crashes.

I am currently using Videopad 17.45, Direct X 12, and NVIDIA Studio Driver 581.57 (released on the 14th. of this month).

Is there anything else anybody can recommend?

I should add my PC is not compatible with Windows 11, so I do not have that update currently, but Videopad explicitly states that 17.45 is compatible with Windows 10, as well as earlier operating systems.

Thanks if anybody can assist.

borate

Not seeing that behavior here, nor have there been frequent crash reports spotted lately.

What are the PC's specs: CPU/RAM/GPU? Windows 10 shouldn't be an issue.

What is the nature of projects that crash - are they lengthy, with many tracks or effects?

Install this release, even though it may seem to be the same as the one being used now.

SVR

Thank you for the response. I have followed your suggestion and just downloaded that version, but for now I will be using alternative software as I just can't risk damaging my computer.

I am confident that the computer, which is a workstation, has the right CPU/RAM/GPU. I am certainly no expert, but I did specifically buy this computer for video creation as I have struggled on a previous PC.

The video I have tried to upload is about 22 minutes. It does contain a blurring effect. To be frank, and without wishing to come over as argumentative as I do appreciate your help, if Videopad cannot cope with large files or many effects, that's effectively just a way of saying that Videopad doesn't work. At the end of the day the software either works or it doesn't and I think my relationship with NCH is probably approaching its end as I am just sick and tired of these recurrent issues.

I am currently using Filmora and while the UX in my opinion is not as good as Videopad, there are no problems, everything is smooth - and at the end of the day, I need to get the work done.

Thanks anyway.

borate

Many lengthy, effects laden projects work well with videopad.

If you take a few minutes to share your project, someone will analyze it and see if they can replicate your results. Just follow these steps, one-by-one. Don't skip any. If using Google Drive for the upload be sure to change "restricted" to "anyone with link an view."

Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER.
Upload --- Use a free server - Google Drive, MS OneDrive, etc. - to upload the saved, numbered FOLDER. No need to upload the individual VPJ or export file.
Get link --- Right-click the file and click SHARE. If using Google, right-click the file, click SHARE | SHARE. Change "restricted" to "anyone ... can view"
Share --- Click COPY LINK or OK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately. It won't be shared.

Good luck!

SVR

One thing I have noticed is that Videopad does not allow me to clear the cache using Options>Advanced Options>Disk. Every time I clear it, if I go back immediately to it again, there is still something there to clear.

Does anybody know how to resolve that?

borate

It clears the video cache, but not necessarily audio. The figure you see is free drive space...

Here's the result, when looking at the VP Cache on the PC...

Upload your project, as instructed above, and someone will analyze if it is causing problems.

borate

Employ proxies - a common practice even when using high-end editing programs. It takes a few minutes to set up, but editing will 'fly.' Source material is copied to low-res files, perhaps 854x490, and those files are temporarily substituted for the originals.

When creation is complete the original files are swapped back ... or lower-res files can be used for the final if appropriate, which will speed up the export process.

Here's how it's done with Videopad... https://nch.invisionzone.com/topic/26563-proxy-editing/?do=getLastComment

Proxies can be created as a batch process with NCH Prism or other utilities... https://www.nchsoftware.com/prism/index.html

Here's a tutorial... https://youtu.be/T-ifFykzIVg