Install the current release.
For one-time licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee is required in order to register the newest. Retain your old install file and registration info. If there's an issue, you can always revert.
If no joy, load one of these odd sequences to the timeline. Then follow these instructions to share it for analysis.
The process is easy, quick and can be done privately. Just follow these steps...
- Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER.
- Upload --- Use a free server - Google Drive, MS OneDrive, etc. - to upload the saved, numbered FOLDER. No need to upload the individual VPJ or export file.
- Get link --- Right-click the file and click SHARE. If using Google, right-click the file, click SHARE | SHARE. Change "restricted" to "anyone ... can view"
- Share --- Click COPY LINK or OK | DONE. Paste that link here. Or click the mail folder at the top-right of this forum and share it privately with 'borate.'
Don't forget to change "restricted" to "anyone with link can view" if using Google Drive for the upload.