Frank C. NH wrote:
I have the exact same issue ljhaze, I didn't have an option to install as administrator, it just told me that I have do it but I don't know how. Anyway seems it doesn't work either way. Did you find a solution yet? Support didn't respond back to me since I didn't buy their "Golden Ticket" support contract. LOL
Hi Frank, are you in New Hampshire? Just curious, because I'm also in NH. Anyway, I have not found a solution, which is maddening, so I'm unable to use Soundtap and my old laptop no longer works, so I can't even use it on that. So basically, I bought Soundtap and only used it a few times and am out that money. Tech support did reply to me, and we had several exchanges but mostly about Debut (for recording video) which also wasn't working. I finally gave up on the communication with tech support because I kept getting handed over to someone new who would start over with me and not pick up where I left off with the last person. I eventually figured out a workaround for Debut, but I never did get Soundtap to work. Tech support did say that there's some sort of "known audio issue" with some PC's with Soundtap but offered no solution (or condolences).
I also have Wavepad which was fine on Win 10 and had trouble with Win 11, although I managed to find a workaround for that too. It's really unfortunate because I was planning to purchase several more software programs but now I won't because I'm afraid they too will have issues.