Can't upload contrast adjusted mp4 to X

TslaRcr

Hi. If I add a contrast effect to my video and export as mp4, it comes out with a blank video. Changing 'compressor' to MPEG4 solves the problem locally, but I can't upload it to X (Twitter). It somehow recognizes it as incompatible.

What steps can I take to upload to be able to upload contrast adjusted video to X ?

Thanks

borate

What version? Look at the left-bottom corner of the Videopad window.

Try this one. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

If no change, come back here.

TslaRcr

@[deleted] thanks for the reply. Tried the new version, it's doing the exact same thing.

borate

Okay. Next step, so we can analyze the problem. Share the project. The process is easy, quick and can be done privately. Just follow these steps...

Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER.
Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file.
Get link --- Get a public link. If using Google Drive, right-click the file and click SHARE. If necessary change "restricted" to "anyone with the link can view"
Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared.

* Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.

Be sure that the contrast effect is included on the timeline clip.

TslaRcr

@[deleted] steps completed, folder uploaded, here's the link: https://drive.google.com/drive/folders/1OEWNlRQTfn5GqPwlZtXowr8D9jMU7ftI?usp=sharing

Thanks for your help !

borate

Using the linked release, the export in either mp4 or MOV formats is normal here. Suggested default settings were used.

Try this. Restart Videopad and before loading the project go to OPTIONS | DISK tab and Clear Unused Cache Files. That's wise prior to beginning a new project.

If that makes no difference, open OPTIONS | ADVANCED tab and at the bottom, choose None (GPU only).. .

Please report your results.

TslaRcr

@[deleted] Same thing is happening. Again, it works locally with mpeg4 compressor selection, but when trying to upload to X, it immediately rejects it with this, "Your video file could not be processed. Please see tips for uploading videos."

If I don't choose mpeg4 and leave it at H264, X will accept it, but the video is blank with sound only.

Any other ideas ? Thanks

borate

Not being familiar with 'X' uploads, can't say why it's rejected. Typical mp4 clips should be accepted, IMO.

Confirm whether the export plays correctly in Windows Media Player or other viewer? If so, that hints at a possible 'X' issue.

If not, try another PC, if available. And, just as an experiment, install this Videopad slightly older release. Ignore any virus warnings.

TslaRcr

Figured it out. X (Twitter) does not support MPEG-4 codec. Had to use this site to convert it to H264 and then was able to upload it, https://video-converter.com/

You might want to consider adding a feature to Video Pad that would allow you to keep the H264 codec after adding visual effects.

Thanks for your help and prompt responses.

borate

The h264 codec does fine after adding effects. There's something amiss locally. Do try another PC if you can.

Tests here used both the MOV and mp4 formats - each with h264.

Here's something else you can try.

Close Videopad, then use Windows Explorer (the file manager) to delete all files in these two folders...

"C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components"

"C:\Program Files (x86)\NCH Software\Components" - or similar path minus the (x86)

Now reinstall the version of VP linked above.

Wild_Monty

I have done all the above and still get the black screen with sound in windows media player. In VLC the images come up but it is bad quality.

-0-0-

Same with the latest release.

borate

Let's take a look at the project, as instructed above in the Monday 3:23 post. And, if you have access, try another PC with the latest release.

Issues like this can be caused by editing errors, occasional software bugs or even hardware incompatibility.

Folks here will be glad to work with you. Just share the project for analysis. It can be private.

That's the best way to pin down problems.

Wild_Monty

How do I send it to you? What do I need to do?

borate

Just follow these stops. The process is easy, quick and can be done privately. ..

Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER.
Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file.
Get link --- Get a public link. If using Google Drive, right-click the file and click SHARE. If necessary change "restricted" to "anyone with the link can view"
Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared.

* Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.

Wild_Monty

Here is the link:

https://drive.google.com/drive/folders/1ejtgbfDTDFwhrP7TOph2AtrS6PweTjX5?usp=drive_link

Thanks for the help

borate

Looks just fine here, using v13.67 and exported at suggested default settings.

If you have gone through all the suggestions above, you might try a clean reinstall. Close Videopad

Then use this free utility to uninstall. Allow it to scan registry entries, select and delete them all. Then reinstall VP.

If that still fails to resolve the issue try another PC, if available.