Doley_Joe After converting mp4 file to mpeg, there is no video. Audio is fine. Occurs most often on short files (<30 seconds). Mp4 file plays normally. Have installed K-Lite codec pack.
Simon_L Hi, It would be best to submit a support ticket for further assistance as this issue requires further analysis and troubleshooting. You may send the support request from this link: https://www.nch.com.au/support/supportcontact.html